Refund & Cancellation Policy

You may request cancellation by emailing admin@settlemydue.com from your registered email address, or by otherwise providing enough information to verify your identity, and quoting your case and/or payment reference where available.

SettleMyDue provides professional borrower-assistance services rather than physical goods. Refund eligibility therefore depends on the applicable service agreement, the stage of the engagement and work already performed. Amounts attributable to consultations, case assessment, onboarding, document preparation/review, communications, case-management activity, professional coordination or other services already delivered may be non-refundable to the extent permitted by applicable law and the agreed commercial terms.

Verified duplicate payments, excess payments or payments collected in error will be reviewed for correction or refund. We may request transaction details needed to verify the payment.

Where a refund is approved, SettleMyDue will initiate the refund within 7 business days using the permitted payment route. After initiation, the time for the amount to appear may depend on the customer's bank, card network, UPI provider or payment processor.

A lender's rejection of a settlement, restructuring or other request—or an outcome different from the customer's expectation—does not by itself establish refund eligibility because lender decisions are outside SettleMyDue's control. This does not limit any non-waivable rights available under applicable law.

If you believe a payment is unauthorised, duplicated or materially incorrect, contact us promptly so we can review the transaction. Raising a payment dispute does not alter the status of services already delivered or any amount lawfully due under the applicable agreement.

SettleMyDue
Refund/cancellation requests: admin@settlemydue.com
Location: Shahjahanpur, Uttar Pradesh
GSTIN: 09JOWPS7458H1ZL